In the News: Five ways successful banks manage their managers

Five ways successful banks manage their managers

You train your employees. But do you train the managers that oversee them?Perhaps not enough, according to some industry insiders. Adrian Gostick, co-author of “The Carrot Principle,” recently noted how bad the disconnect can be. In a survey he did with Towers Perrin, 67 percent of managers thought they were above average at recognition. The number of employees who agreed? Just 23 percent.

And sometimes the lack of manager appreciation can feel terminal–literally.

Don Russell and Robert Morlot, partners at Clearwater Business Advisers, often consult with banks and recently encountered a situation they’ve seen far too often. While working with an international banking client, they encountered an office where only one employee knew how to work the Bloomberg Terminal (which monitors and analyzes financial market data.)